Web-Based Service Management
Homebuyers today expect immediate access to information. Technology can help. Computer Presentation Systems’ WarrantyWatcher’s Buyer Portal enhances the customers’ experience by providing access to online requests, status updates, and service request history, among others. Homebuilders can also incorporate the Portal onto their website to provide a single access point. At the same time, vendors need realtime data, and the Vendor Portal gives access to work orders, drawings, option selections, and lot details. Overall, the web-based service management software provides records of service requests—and has been completely revamped to meet the needs of today’s new home construction industry, with mobile capabilities and a new dashboard, among other new enhancements.
“With Computer Presentation Systems’ WarrantyWatcher data can now simply and easily migrate from CRM and scheduling, all the way to warranty, without the need for reentry.” -Constructech editors