With no dedicated IT (information technology) staff, Sierra Group, www.callsierra.com, a Glendale, Calif.-based contractor focused on commercial construction, facilities maintenance, electronic security surveillance, and business alarms, was burdened with an aging on-premises server infrastructure that ran on an expiring Windows Server 2003 operations system.
With this outdated system susceptible to downtime, causing operations to run at a “snail’s pace,” Sierra Group decided that it was time to evaluate a server refresh. “It used to take me hours just to get a new employee up and running on a laptop,” recalls Monica Valenzuela, director of operations, Sierra Group.
Solution provider En Pointe Technologies, www.enpointe.com, Gardena, Calif., recommended a cloud-based application from dinCloud, https://dincloud.com, Los Angeles, Calif., one of its technology partners. Valenzuela had not previously considered cloud migration, but discovered that by hosting Sierra Group’s infrastructure in a virtual private data center, the company stood to realize a number of benefits including: cost savings; significantly improved performance over its previous on-premises infrastructure; heightened security; and quick and easy provisioning and configuration.
Perhaps most importantly for Valenzuela, Sierra Group gained an always-on support team to help manage their virtual infrastructure. “Whenever I call with an issue, it’s handled with a sense of urgency,” reports Valenzuela. “The support team works with me until it is resolved.”
The impact of its newly virtualized infrastructure was made apparent during the on-boarding process. Valenzuela was able to have employees up and running in a matter of minutes, rounding out a process that once took hours.
Today, Sierra Group runs several hosted virtual desktops, as well as a number of hosted virtual servers, to maintain its operations. Valenzuela says she enjoys “the latest and greatest” technology updates from dinCloud, and credits its cloud services for dramatically improving Sierra Group’s business operations.
Looking forward, Sierra Group plans to incorporate Chrome Box devices into its dinCloud infrastructure, an addition that will further reduce provisioning time, freeing up additional time and resources. “dinCloud literally changed my world,” Valenzuela exclaims.
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